Responsible Gaming

Gaming Should Be Entertainment

At A1 Live Tickets, we believe that online pokies and gaming should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.

Please gamble responsibly and within your means. Set limits, stick to them, and remember that the house always has an edge.

Age Verification

Online pokies and casino gaming in Australia are only available to persons aged 18 years and over. If you are under 18, you are not permitted to use this service.

A1 Live Tickets takes age verification seriously and reserves the right to request proof of age at any time. Players found to be under the legal age will have their accounts closed immediately, and any winnings will be forfeited.

Warning Signs of Problem Gambling

If you recognise any of the following signs, you may be developing a gambling problem:

• Chasing losses: Continuing to gamble to try and recover money you've lost
• Hiding your gambling: Concealing the amount of time or money you spend gambling from family and friends
• Gambling with money you can't afford to lose: Using money meant for bills, rent, or essentials
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Increasing bets: Needing to bet larger amounts to get the same excitement
• Failed attempts to cut back: Wanting to stop or reduce gambling but being unable to do so
• Mood changes: Becoming irritable, anxious, or depressed when not gambling
• Borrowing money to gamble: Taking loans or using credit to fund gambling activities
• Lying about gambling: Dishonesty with loved ones about the extent of your gambling
• Relationship and financial problems: Experiencing conflicts with family or friends, or financial difficulties

If you identify with any of these signs, please reach out for support immediately.

Self-Help Tools & Responsible Gaming Features

Most reputable online gaming sites, including our recommended providers, offer the following tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you're prepared to lose in a given period
• Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
• Session Time Limits: Set automatic logout times to prevent extended gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites for a period of your choosing
• Account Closure: Permanently close your account if you wish to stop gambling entirely

We strongly encourage you to use these tools to maintain control over your gaming activities.

Support & Help Organizations

If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations you can contact:

Australia

• Gambling Help Online (National)
  Website: www.gamblinghelponline.org.au
  Phone: 1800 858 858
  Free, confidential counselling and support for problem gambling

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free support and counselling for problem gamblers and their families
• GamStop (National Self-Exclusion Scheme)
  Website: www.gamstop.co.uk
  Self-exclusion from all online gambling operators in the UK

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Evidence-based resources and support for problem gambling

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
  Confidential help and referral services

International Resources

• Alcoholics Anonymous & Gamblers Anonymous
  Support groups available worldwide for those with gambling addictions

All of these services are free and confidential. Don't hesitate to reach out.

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. Problem gambling can affect your mental health, relationships, finances, and overall wellbeing. Recovery is possible with the right support.

Remember: Asking for help is a sign of strength, not weakness. Organisations like Gambling Help Online (1800 858 858) are ready to assist you 24/7, free of charge.

Your health and happiness matter. If gaming is no longer fun, it's time to get help.